As part of our renewed commitment to public service, the Rhode Island Department of Transportation (RIDOT) has established a Customer Service Office. The purpose of the Customer Service Office is to keep information lines open between the citizens of Rhode Island and RIDOT. We hope to inform, assist, and coordinate our efforts with the general public, cities/towns, businesses, chambers of commerce, public and private organizations, and elected officials during all phases of transportation projects, from concept through completion, to lessen both construction inconveniences and economic impacts. We will strive to produce an effective public information program incorporating such tools as public meetings, project brochures and informational handouts concerning our roads and bridges. Our web site will continue to post up-to-date information on the progress of our projects. The Customer Service Office will also respond to any questions or concerns you may have regarding the Department of Transportation. We look forward to serving you.
