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Customer Service:

Have a question?
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Email
Telephone 401-222-2450

Bike to Work Day

Celebrate Bike to Work Day at two events on Friday, May 17. The Rhode Island Bicycle Coalition is hosting an event at Burnside Park from 7-10 a.m. and Bike Newport has events planned throughout the day in Washington Square.

Iway shaves time
off Providence
commute

Iway logo

Reduced commuting time to Providence attributed to the Iway project was the subject of a Channel 12 story that aired on May 6. Click here to view it.

RIDOT to host meeting on Kingstown Road improvements in Wakefield

RIDOT is hosting an informational meeting for the public on Monday, May 20 to unveil its plans for improvements on Kingstown Road Dale Carlia Corner in Wakefield. Learn more.

I-95 Curves Project Successful

Projects undertaken in 2011 to improve nighttime visibility along highways, especially three sharp highway curves in the Providence area, are paying off, as evidenced in this Channel 10 story.

Seat Belt Grant Program

RIDOT and the Rhode Island Legislative Black and Latino Caucus are seeking proposals from community-based organizations for seat belt education campaigns. The Department is making $1 million available over a four-year period for programs that increase seat belt usage, including proper usage of child seats. Click here to learn more.

RIDOT Director Elected to AASHTO Leadership Position

RIDOT Director Michael P. Lewis

The American Association of State Highway and Transportation Officials (AASHTO) Board of Directors has elected RIDOT Director Michael P. Lewis to serve as the association's president. Read more here and watch a video on his priorities.

Pothole problem?

To report a pothole or other urgent problem, please call the TMC/Maintenance Dispatch line at 401-222-2378. For all other issues, please contact RIDOT's Customer Service office by e-mail or call 401-222-2450 during weekdays from 7:30 a.m. to 4 p.m.

If you suffered damage from hitting a pothole, click here to learn about submitting a claim, or call 401-734-4817.

Magnolia Bridge
Project

RIDOT appeared at two neighborhood meetings in February to discuss the removal of Magnolia Bridge No. 503. During this project, the Plainfield Street off-ramp from Route 6 West will be permanently closed. View the presentation or a map of the project area.

Seat Belt Grant Program

RIDOT is seeking proposals from community-based organizations for seat belt education campaigns. The Department is making $1 million available over a four-year period for programs that increase seat belt usage, including proper usage of child seats. Click here to learn more.

A Plan Toward Zero Deaths

Governor Lincoln D. Chafee on October 1 signed Rhode Island's 2012 Strategic Highway Safety Plan (SHSP). The plan is a blueprint for moving Toward Zero Deaths, a national effort to cut traffic fatalities and serious injuries in half by 2030. Watch a video on TZD that premiered at the SHSP signing event.

Txtng & Drivng … It Can Wait

RIDOT and the Rhode Island Attorney General's Office have teamed up to bring AT&T's "Txtng & Drivng ... It Can Wait" awareness campaign to high schools throughout Rhode Island this year. Click here to watch the compelling 10-minute video being shown as part of this program.

RIDOT Investing in our Community

RIDOT is proud to introduce Resonate, a series of new initiatives that marks the Department's commitment to the community and the men and women who dedicate themselves to provide the best transportation system possible for Rhode Islanders.

Research to Reality

RIDOT is working to implement the best ideas from SHRP 2, an effort to address some of the most pressing needs related to the nation’s highway system.

Take it slow in ice and snow

Logo for Safety 2010 - Engineering Behavior

Spring has arrived, but Rhode Island can still experience winter storms into April. Click here to view RIDOT's winter driving website and remember to take it slow in ice and snow.

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Highway and Bridge Maintenance

Administrator

Joseph Baker, Acting
401-222-2378

The Division of Highway and Bridge Maintenance is responsible for the routine maintenance of approximately 1100 miles of state highways, 836 bridges, along with the associated roadsides, and highway appurtenances. The Maintenance Division is comprised of several units that address the various aspects of the highway system. The individual units are as follows:

Administration - Includes the Administrator’s Office, which is responsible for supervision, planning, and administration for the Division as a whole.

Automotive - Is responsible for the maintenance and repair of the division’s 600+/- unit fleet of heavy trucks and other equipment. The fleet includes cranes, pick-ups, trailers, compressors, road graders, six and ten-wheel dumps, and all manner of equipment in between. Most of the repairs and maintenance of these vehicles is contracted. This Unit ensures that the work provided by these vendors is properly authorized, reviewed, and documented prior to payment.

Bridge Maintnenace - Addresses bridge repairs on a day-to-day basis including deck and joint repairs, masonry repairs, cleaning, and other work, which generally is in urgent need of attention.

Business Office - Responsible for the administration of the Division’s purchasing and bill paying functions. This section contracts the services of as many as 400 vehicles during the winter operations. The Business Office also ensures that all documentation supporting hours worked is in place prior to paying for these services. Maintenance processes the payment for a multitude of products and services for field personnel. The Business Office also participates in the preparation of contract specifications and documents to support the acquisition of materials and services for the Division.

Employee Relations Office - This office is responsible for all matters regarding personnel of the Maintenance Division including, but not limited to, labor relations, Workers Compensation, training, interviewing new hires, etc.

Engineering - The function of this unit is multi-faceted and handles the following functions:

  • Review and resolution of drainage problems
  • Issuance and inspection of permits for work within the state right-of-way
  • Review of excess property prior to sale
  • Preparation of contracts that are administered by Divisional personnel
  • Coordinate the Division’s requests for pavement projects including overlays and crack sealing

Field Operations - This is the group of individuals that are the embodiment of the Division of Maintenance and probably the transportation worker most known to the public. They are the field staff that cut the grass clean the drainage structures, fill the potholes, and plow the snow. This section is located at satellite facilities throughout the state to respond efficiently to the needs in their geographic area. They also assist other agencies and municipalities as typified by the following:

Safety Barriers - Is responsible for the maintenance of the guardrail, fences and impact attenuators along the state highway. Repairs are contracted and funded as federally funded highway projects.

Traffic Maintenance - Provides for the maintenance of highway appurtenances including signs, traffic signals, highway illumination, call boxes, and other motorist guidance aids.

Claims Section - Responsible for the reviewing and processing of all pothole, state fleet, mailbox and miscellaneous tort claims. Section is responsible for making final agency decisions for pothole claims.

Environmental Section/Roadside Section - Is responsible for ensuring the Department's compliance with state and federal environmental regulations. This group is also responsible for statewide herbicide spraying, tree trimming/removal, and in-house beautification projects around the State of Rhode Island.