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Customer Service:

Have a question?
RIDOT's Customer Service Office will help.
Email
Telephone 401-222-2450

Bike to Work Day

Celebrate Bike to Work Day at two events on Friday, May 17. The Rhode Island Bicycle Coalition is hosting an event at Burnside Park from 7-10 a.m. and Bike Newport has events planned throughout the day in Washington Square.

Iway shaves time
off Providence
commute

Iway logo

Reduced commuting time to Providence attributed to the Iway project was the subject of a Channel 12 story that aired on May 6. Click here to view it.

RIDOT to host meeting on Kingstown Road improvements in Wakefield

RIDOT is hosting an informational meeting for the public on Monday, May 20 to unveil its plans for improvements on Kingstown Road Dale Carlia Corner in Wakefield. Learn more.

I-95 Curves Project Successful

Projects undertaken in 2011 to improve nighttime visibility along highways, especially three sharp highway curves in the Providence area, are paying off, as evidenced in this Channel 10 story.

Seat Belt Grant Program

RIDOT and the Rhode Island Legislative Black and Latino Caucus are seeking proposals from community-based organizations for seat belt education campaigns. The Department is making $1 million available over a four-year period for programs that increase seat belt usage, including proper usage of child seats. Click here to learn more.

RIDOT Director Elected to AASHTO Leadership Position

RIDOT Director Michael P. Lewis

The American Association of State Highway and Transportation Officials (AASHTO) Board of Directors has elected RIDOT Director Michael P. Lewis to serve as the association's president. Read more here and watch a video on his priorities.

Pothole problem?

To report a pothole or other urgent problem, please call the TMC/Maintenance Dispatch line at 401-222-2378. For all other issues, please contact RIDOT's Customer Service office by e-mail or call 401-222-2450 during weekdays from 7:30 a.m. to 4 p.m.

If you suffered damage from hitting a pothole, click here to learn about submitting a claim, or call 401-734-4817.

Magnolia Bridge
Project

RIDOT appeared at two neighborhood meetings in February to discuss the removal of Magnolia Bridge No. 503. During this project, the Plainfield Street off-ramp from Route 6 West will be permanently closed. View the presentation or a map of the project area.

Seat Belt Grant Program

RIDOT is seeking proposals from community-based organizations for seat belt education campaigns. The Department is making $1 million available over a four-year period for programs that increase seat belt usage, including proper usage of child seats. Click here to learn more.

A Plan Toward Zero Deaths

Governor Lincoln D. Chafee on October 1 signed Rhode Island's 2012 Strategic Highway Safety Plan (SHSP). The plan is a blueprint for moving Toward Zero Deaths, a national effort to cut traffic fatalities and serious injuries in half by 2030. Watch a video on TZD that premiered at the SHSP signing event.

Txtng & Drivng … It Can Wait

RIDOT and the Rhode Island Attorney General's Office have teamed up to bring AT&T's "Txtng & Drivng ... It Can Wait" awareness campaign to high schools throughout Rhode Island this year. Click here to watch the compelling 10-minute video being shown as part of this program.

RIDOT Investing in our Community

RIDOT is proud to introduce Resonate, a series of new initiatives that marks the Department's commitment to the community and the men and women who dedicate themselves to provide the best transportation system possible for Rhode Islanders.

Research to Reality

RIDOT is working to implement the best ideas from SHRP 2, an effort to address some of the most pressing needs related to the nation’s highway system.

Take it slow in ice and snow

Logo for Safety 2010 - Engineering Behavior

Spring has arrived, but Rhode Island can still experience winter storms into April. Click here to view RIDOT's winter driving website and remember to take it slow in ice and snow.

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Mission

The mission of the Rhode Island Department of Transportation is:

To maintain and provide a safe, efficient, environmentally, aesthetically and culturally sensitive intermodal transportation network that offers a variety of convenient, cost-effective mobility opportunities for people and the movement of goods supporting economic development and improved quality of life.

GOALS

RIDOT seeks to implement its mission through policy and action,
with particular emphasis on the following goals:

  • Promote mobility for people and goods through a balanced, multi-modal transportation system.
  • Direct investment and development to existing communities, urban concentrations, and designated economic growth areas.
  • Develop methods for assessing the fiscal impact and cost-benefit analysis of development for use by both state and local governments when considering infrastructure investments and land-use policies.
  • Encourage redevelopment and improve livability of existing communities and urban areas; and guide new employment to under-used commercial and industrial sites.
  • Obtain sufficient state funding within a dedicated Transportation Trust Fund.
  • Attain and then maintain an appropriate level of system preservation or service to our customers.
  • Look for and participate in opportunities for public/private cost sharing projects.
  • Deliver operating systems, services, programs, and projects in the most cost-effective manner possible.
  • Make public participation and a customer service focus, integral parts of the development of RIDOT programs, projects, and services.
  • Make media awareness and public participation a focus that is integrated with RIDOT's programs, projects and services via the Communications, Community Affairs, and the Transportation Management Center.
  • Provide employees with opportunities to enhance their level of preparedness and performance so they can do the best job possible in the duties they are assigned.