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Customer Service:

Have a question?
RIDOT's Customer Service Office will help.
Email
Telephone 401-222-2450

Winter weather is here

Logo for Ice and Snow, Take it Slow

Winter storm season is upon us, and RIDOT is fully prepared to treat icy and snow covered roads. But drivers need to do their part by reducing their speed and staying home if possible during snowstorms. Click here to learn more.

Plow snow?

Sakonnet River Bridge Construction

RIDOT provides weekly updates of construction activities related to the new Sakonnet River Bridge. Click here for the update for the week of February 8.

Safe Routes to School

RIDOT is working with Statewide Planning to encourage more children to ride to school safely. Applications are being accepted through February 24, 2010 for programs to support this effort.

Find RIDOT on popular social networking websites

Pothole problem?

If you see or hit a pothole, please contact us immediately at 401-222-2378 so we can repair it.

If you suffered damage from hitting a pothole, click here to learn about submitting a claim, or call 401-734-4817.

Mission

The mission of the Rhode Island Department of Transportation is:

To maintain and provide a safe, efficient, environmentally, aesthetically and culturally sensitive intermodal transportation network that offers a variety of convenient, cost-effective mobility opportunities for people and the movement of goods supporting economic development and improved quality of life.

GOALS

RIDOT seeks to implement its mission through policy and action,
with particular emphasis on the following goals:

  • Promote mobility for people and goods through a balanced, multi-modal transportation system.
  • Direct investment and development to existing communities, urban concentrations, and designated economic growth areas.
  • Develop methods for assessing the fiscal impact and cost-benefit analysis of development for use by both state and local governments when considering infrastructure investments and land-use policies.
  • Encourage redevelopment and improve livability of existing communities and urban areas; and guide new employment to under-used commercial and industrial sites.
  • Attain sufficient state funding within a real Transportation Trust Fund.
  • Attain and then maintain an appropriate level of system preservation or service to our customers.
  • Look for and participate in opportunities for public/private cost sharing projects.
  • Deliver operating systems, services, programs, and projects in the most cost-effective manner possible.
  • Make public participation and a customer service focus, integral parts of the development of RIDOT programs, projects, and services.
  • Make media awareness and public participation a focus that is integrated with RIDOT's programs, projects and services via the Communications, Community Affairs, and the Transportation Operations Center.
  • Provide employees with opportunities to enhance their level of preparedness and performance so they can do the best job possible in the duties they are assigned.