If you believe your vehicle or mailbox was damaged on a state road, you can submit a claim by choosing one of the options below. You can find out if your incident occurred on a state or town road by visiting the State Road or Local Road? section of this page. RIDOT can only process claims for state roads.
Start your pothole damage claim by clicking on the button below. Please remember, RIDOT can only process claims for incidents that happen on state roads. NOTE: All pothole claims must be received within 7 days of the incident.
THERE IS A SPECIAL LAW IN RHODE ISLAND THAT CAPS POTHOLE CLAIM REIMBURSEMENT AT $300.
Submit all other non-pothole damage claims by clicking on the button below. Please remember, RIDOT can only process claims for incidents that happen on state roads. RIDOT does not handle property damage claims in excess of $5,000 or incidents involving personal injuries. The R.I. Office of Attorney General is the designated attorney for service in an action against the State of Rhode Island. NOTE: All construction zone claims must be submitted within 60 days of the incident.
Start the damaged mailbox process by clicking on the button below. RIDOT can only process claims for incidents that happen on state roads. The introductory form will be submitted to the person who will handle your claim.
arlene.nelson@dot.ri.gov | 401-734-4842
dot.claims@dot.ri.gov | 401-563-4565
sheila.dipetrillo@dot.ri.gov | 401-734-4835
suzan.connor@dot.ri.gov | 401-563-4101
* Please Note: Police signature required or a separate police report may be filed.
At this time, RIDOT does not accept claims supporting documentation electronically.
If you spot a roadway hazard but aren't sure who to contact, visit our State-maintained roads web page to find out.