Filing a Damage Claim with Us

If you believe your vehicle or mailbox was damaged on a state road, you can submit a claim by choosing one of the options below. You can find out if your incident occurred on a state or town road by visiting the State Road or Local Road? section of this page. RIDOT can only process claims for state roads.

File a Pothole Damage Claim

Start your pothole damage claim by clicking on the button below. Please remember, RIDOT can only process claims for incidents that happen on state roads. NOTE: All pothole claims must be received within 7 days of the incident.

START a POTHOLE Claim

THERE IS A SPECIAL LAW IN RHODE ISLAND THAT CAPS POTHOLE CLAIM REIMBURSEMENT AT $300.


Other Damages

Submit all other non-pothole damage claims by clicking on the button below. Please remember, RIDOT can only process claims for incidents that happen on state roads. RIDOT does not handle property damage claims in excess of $5,000 or incidents involving personal injuries. The R.I. Office of Attorney General is the designated attorney for service in an action against the State of Rhode Island. NOTE: All construction zone claims must be submitted within 60 days of the incident.

START AN OTHER DAMAGES CLAIM


Damaged Mailboxes

Start the damaged mailbox process by clicking on the button below. RIDOT can only process claims for incidents that happen on state roads. The introductory form will be submitted to the person who will handle your claim.

START A DAMAGED MAILBOX CLAIM

How to Contact Us »

Pothole Claims

arlene.nelson@dot.ri.gov | 401-734-4842


Other Damage

cindy.digiglio@dot.ri.gov | 401-734-4811


Damaged Mailboxes

arlene.nelson@dot.ri.gov | 401-734-4842


Work Zone Claims

suzan.connor@dot.ri.gov | 401-563-4101

Construction Work Zone Claim

* Please Note: Police signature required or a separate police report may be filed.

At this time, RIDOT does not accept claims supporting documentation electronically.

Read R.I.'s
Pothole Law

State Road or Local Road?

If you spot a roadway hazard but aren't sure who to contact, visit our State-maintained roads web page to find out.

Learn More »

City & Town Websites