The purpose of the Customer Service Office is to keep information lines open between the citizens of Rhode Island and RIDOT. We hope to inform, assist, and coordinate our efforts with the general public, cities/towns, businesses, chambers of commerce, public and private organizations, and elected officials during all phases of transportation projects, from concept through completion, to lessen both construction inconveniences and economic impacts. We strive to produce an effective public information program incorporating such tools as public meetings, project brochures and informational handouts concerning our roads and bridges. We look forward to serving you.
Telephone: 401 222-2450
Hours: Monday-Friday, 7:30 a.m. to 4 p.m. (excluding holidays)
Pothole Claim Line
(401) 222-6765, ext. 4817
Construction Zone Claim Line
(401) 222-2468 ext. 4320
Please be sure to include the following: